We have a certified quality management system in accordance with DIN ISO EN 9001 and have been recertified annually since 2010 for our customer service, process management and innovative ability.
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In 2023, we were named ZIM Network of the Year with EcoShip60 by the Federal Minister of Economics, Dr Robert Habeck. The award recognises the outstanding network work and the particularly successful use of the project results.
We were also named Excellent Knowledge Organisation in 2012. In this nationwide competition, organisations were honoured for their outstanding handling of organisational knowledge.
We provide services that we have mastered to a high standard and that are precisely tailored to the requirements of our customers. To this end, we have developed processes and standards that we continuously review and improve based on feedback from our customers and our own ongoing quality measurement and analysis.
Knowledge and quality management are central components of our daily work. Efficient knowledge management ensures that knowledge is shared and further developed in our project-based company.
In order to meet the requirements of our clients, we run a quality management system (QMS) and are certified according to DIN ISO EN 9001:2015. Already in 2012 DSN was awarded for its excellent knowledge management.
We provide high quality services that are precisely adapted to the needs of our customers. For this purpose, we have developed processes and standards that we constantly review and improve based on feedback from our customers as well as our own ongoing measurement and analysis of quality.
Knowledge and quality management are main parts of our daily work. Efficient knowledge management ensures that knowledge is shared and further developed in our project-based company.
The key to our successful quality and knowledge management is all members of the DSN team: they have the openness, motivation and skills as well as the willingness to take responsibility and continuously improve performance and anchor it permanently in the company. We cultivate this culture of learning and improvement.