In order to meet the demands of our clients we are equipped with a quality management system (QMS) and are certified in compliance with the DIN ISO EN 9001:2015.
We provide high quality services which we orientate towards the demands of our clients. For this purpose we develop processes and standards which are documented in our quality management handbook. We continually improve these processes and standards on the basis of our client’s feedback and our own regularly conducted quality analysis.
Knowledge management is an integral part of our quality management. Efficient knowledge management ensures that knowledge flows and that it is further developed within our project-based company.
Concrete measures are:
DSN’s employees are the key to our quality and knowledge management: their openness, motivation and skills, as well as their willingness to take on responsibility and to continually improve services within the company. We cultivate this culture of improvement and learning.